Shell in Palatine, IL

Reviews about Shell

• ★ ☆ ☆ ☆ ☆

  February 09, 2020, by T Der
  I just visited today and was truly shocked by the person behind the counter - Mayank. The woman before me said hi to him and he didn’t say anything. And never looked her in the eye. Ok so maybe he said hi to her first and I missed it. Nope - I said hi to him and waited. No response. So I asked for my receipt that didn’t print at the pump. Not one word. Never looked me in the eye. Quite frankly he actually looked like he couldn’t hate being there more. Then I go to car wash that I paid for and it isn’t working. Did he tell me that. Nope. This was a pathetic display of anything remotely like customer service. I knew one of the other guys that used to work here and he was friendly and helpful. Guess that is gone.
• ★ ★ ★ ★ ★

  June 02, 2019, by Megan Romero
  Big bathrooms with lots of stalls makes for a quick pit stop. Also the store has a large selection of snacks and other items. Clean store and friendly service.