Walgreens in Palatine, IL Open now

Reviews about Walgreens

• ★ ☆ ☆ ☆ ☆

  March 25, 2020, by J M
  I actually want to give zero star to this pharmacy. I arrived there 20 minutes before they closed. I even called there to make sure they have the medicine in stock before I arrived. I waited in line for 5 mins. I showed my prescription to George at the pharmacy counter. He told me something is not right on the prescription. He told me to go to the Walgreens at Dundee Road because they open 24 hours and his store is closing soon. I begged him to call my doctor to clarify with him because the doctor's office was still open but closing soon. I explained to him that by the time I went to the one at Dundee, my doctor's office would be closed. The Pharmacist there would not be able to talk to my doctor. Then, I had to wait until the next day. My daughter was so sick and needed the medicine as soon as possible. But both George and Emily, the pharmacist refused to call for me. They said they are closing. I decided to call my doctor by myself and told him what was happening. He wanted to talk to the pharmacist. But Emily refused to talk to him with my cellphone, which I understand. She felt the pressure from the other customers who saw my daughter was so sick lying on a chair and waiting for her medicine. With no much choice, Emily was willing to call my doctor and agreed to give me the medicine. I cannot believe this happened in any pharmacy. They think going home on time is more important than their patients. Shame on them. They should not be in the patient care industry at all.